Faster, Cheaper and Easier to Maintain

This paper will explore the performance characteristics, energy demands and maintenance requirements of today's new, energy-efficient servers, and their potential impact on cost-containment strategies such as refresh-cycle adjustment. Download the whole report!



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CDC adopts new, near real-time flu tracking system

The Centers for Disease Control have settled on a private, nationwide database with the electronic medical records of 14 million people run by General Electric in order to track potential outbreaks of the H1N1 virus.

| News | Business | Business intelligence | Internet | SaaS | Software | 11/05/09 at 4:10 pm


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Microsoft sets SQL Server 2008 R2 preview

Microsoft this month will release another CTP of SQL Server 2008 R2, this one feature complete and including new business intelligence integration tools and master data management features. In addition, two highly scalable editions will be introduced.

| News | Business intelligence | Hardware | Operating systems | Software | Windows | 11/03/09 at 3:10 pm


Improving Customer Retention and Satisfaction

It is 5 times more expensive to acquire a new customer than to retain an old one. This Ziff Davis white paper explores the relationship between customer retention and the quality of technical support and reveals 12 crucial remote-support tools that enable your team to boost customer satisfaction.



Applying Remote Support Technology for Maximum Impact

Remote-support technology is a powerful tool for support delivery. But to yield maximum advantage the remote-support technology must be applied to the right type of problems. This ServiceXRG white paper explores 5 strategic applications of remote support that yield maximum benefit and how to measure their business impact.



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Mambo Foundation releases Mambo 4.6

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Open Source Changes the Software Acquisition Process

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Grepping on Whole Words

 

Sidekick: The Good News & the Bad News
Either way you look at it Microsoft Data Center management did not follow standards or best practices in this failure. In which case it makes me wonder more about the outsourcing of corporate data much less personal data.
- mburton325

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