Hardware

Unix tip: Finding a fault when your server's shut down

February 11, 2009, 02:26 PM — 

One of the most useful commands to run when you suspect a failing component on your Sun server is showboards. Showboards will display the status of all boards in your system. With the -ev arguments, the command will provide more complete information and also tell you about empty slots. The showboards -ev command will start with a display like that shown below. In this case, you can see that the PCI I/O Board has failed (look at the next to last line in the output below).

lom>showboards -ev

Slot     Pwr Component Type                 State      Status     
----     --- --------------                 -----      ------     
SSC1     On  System Controller              Main       Passed     
/N0/SCC  -   System Config Card             Assigned   OK         
/N0/BP   -   Baseplane                      Assigned   Passed     
/N0/SIB  -   Indicator Board                Assigned   Passed     
/N0/SPDB -   System Power Distribution Bd.  Assigned   Passed     
/N0/PS0  On  D142 Power Supply              -          OK         
/N0/PS1  On  D142 Power Supply              -          OK         
/N0/PS2  On  D142 Power Supply              -          OK         
/N0/PS3  On  D142 Power Supply              -          OK         
/N0/FT0  On  Fan Tray                       Auto Speed Passed     
/N0/RP0  On  Repeater Board                 Assigned   OK         
/N0/RP2  On  Repeater Board                 Assigned   OK         
/N0/SB0  On  CPU Board                      Assigned   Passed     
/N0/SB2  On  CPU Board                      Assigned   Passed     
/N0/SB4  On  CPU Board                      Assigned   Passed     
/N0/IB6  On  PCI I/O Board                  Active     Failed
/N0/MB   -   Media Bay                      Assigned   Passed 

This display will be followed by a series of additional tables. For example, the memory in the system might be display in a series of lines like those below that describe its configuration:

Component         J-No.   Size      Reason                                  
---------         -----   ----      ------                                  
/N0/SB0/P0/B0/D0  J13300  512 MB                                            
/N0/SB0/P0/B0/D1  J13400  512 MB                                            
/N0/SB0/P0/B0/D2  J13500  512 MB                                            
/N0/SB0/P0/B0/D3  J13600  512 MB                                            
/N0/SB0/P0/B1     -       -         DRAM DIMM Group 1 Empty
...

Additional components will be listed as well. In these top few lines of the following table, we see another reference to the failed I/O board:

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Sidekick: The Good News & the Bad News
Either way you look at it Microsoft Data Center management did not follow standards or best practices in this failure. In which case it makes me wonder more about the outsourcing of corporate data much less personal data.
- mburton325

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