Joel Shore

The people at RitzCamera.com did their homework and finally got back to me. Their order-processing system workflow screwed up, but we can blame the government, too.

It’s not easy for individual integrators or resellers to live green and be green in all things business-related, but one distributor, Ingram Micro, is stepping up to the plate the make it a little easier.

It's no fun for any company when its chief operating officer sticks his foot in his mouth or when that same foot is used to kick its resellers in the ass.

With "Equipt," Microsoft aims to sign up consumers for $70 a year

Adaptec is one of those companies that makes products we can't live without, but rarely read about. So let's give Adaptec a shout-out. Reseller giant CDW is adding Adaptec to its Sapphire Partner Program. The CDW program takes a proactive approach to embracing breakout technologies and the companies that offer them.

Today, we know one thing for certain: if your customers are running certain Hewlett-Packard PCs with an AMD processor, head for the hills. Or, at the very least, don't install the update. Too late? Bummer.