Most customers think about CRM as a sales and marketing system. But in many industries, the customer actually has more contact with customer service. When should CS be running the CRM show, and what changes when they do?
Where Google Chrome security fails: the password I heard mention that the Chrome OS will have some sort of encryption available a la bitlocker. If it's possible to encrypt personal data using another password or key, then it may have potential for very secure data.... And Ubuntu has an 'encrypt home directory' option, perhaps google should follow suit.
- Dann
Surviving Windows is easier than you think… MKS offers the power of an integrated all-in-one environment and provides you with the Power of UNIX on Windows Learn More
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contests & free stuff
We have 5 copies of these two new books to give to some lucky readers. The deadline for entries is November 30, 2009.
AISO founders envisioned a Web hosting company that was environmentally friendly. While the company employed energy-efficient innovations like solar panels, its infrastructure produced unacceptable power and cooling requirements. Find out how AISO leveraged AMD technology to overcome their challenge in this case study white paper.
In this whitepaper, Scalar explores the opportunity to change the landscape with respect to mission critical databases
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On a typical day, weather.com, the Web site for The Weather Channel in Atlanta, serves up between 15 million and 20 million page views. But in September 2004, when back-to-back hurricanes ransacked Florida, the peak traffic on one day more than tripled: over 70 million page views by more than 7 million unique visitors. Read the full success story now.
Esther Schindler
claird
pasmith
Sandra Henry-Stocker
jfruh
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Quick, practical advice for IT pros. Made fresh daily.
If the comments are ugly, the code is ugly
Would a server by any other name be as functional?
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Sci Fi channel becoming Syfy. Huh?
Cartoon caption contest
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