Microsoft/Nortel relationship again under microscope

By John Fontana, Network World |  Unified Communications, bankruptcy, Microsoft Add a new comment

Nortel's bankruptcy filing could force it into restructuring that could influence many of its noted partnerships such as a unified communications deal with Microsoft.

Read an FAQ about what Nortel's bankruptcy means.

In November, the two companies said the four-year Innovative Communications Alliance (ICA) formed in 2006 was solid and intact. ICA is a plan to jointly develop, sell and roll out unified communications and VoIP technology to corporate customers. November's assurances came after Nortel had announced a US$3.4 billion loss. With Wednesday's filing for Chapter 11 bankruptcy protection in the United States, Canada and Europe, the longevity of the deal is again called into question.

"Bankruptcy does not mean going out of business, but Nortel is fighting for its life," says Zeus Kerravala, an analyst with the Yankee Group.

From the partnership perspective, Kerravala says bankruptcy makes it harder to get things done. "If I am Microsoft and I want to get Nortel to invest in creating a new product is that still a viable option?"

Kerravala also says Nortel's largest install base is its VoIP customers and he predicts the company's competitors will jump at the chance to steal those accounts. "The faster Nortel can touch those customers and help them understand where investments will be the better it will be for Nortel. The next 90 days are critical."

How Nortel reacts could dictate how its partnership with Microsoft evolves.

Microsoft said it is waiting for more information before it can evaluate the fallout. "All ICA offerings are currently available to customers and no changes are planned at this time," said a company spokesperson via e-mail. "We are not in the position to assess the impact of the ICA until we understand Nortel's plans."

The ICA deal is set to expire in 2010 and may do just that before Nortel can emerge from bankruptcy and get going again.

Or the bankruptcy could turn everything upside down depending on what actions a bankruptcy court forces upon Nortel.

Company CEO Mike Zafirovski said in a public letter Wednesday to "Friends of Nortel" that filing for bankruptcy protection in the United States will allow the company to reorganize and undertake a comprehensive business and financial restructuring.

Despite its financial troubles, the company said in a press release that it will continue its day-to-day business as usual.

Zafirovski also said he hoped that as part of the bankruptcy the company would "...narrow our strategic focus in an effective and timely manner."

If that is indeed the case, Nortel is likely to salvage what it can of the Microsoft relationship since it provides an entry into the evolving world of unified communications and aligns with Nortel's major user base.

When Nortel signed the deal with Microsoft, Zafirovski said it was an opportunity to create $1 billion in revenue, but two years later Nortel was reporting a $3.4 million loss and company officials were unwilling to discuss the Microsoft partnership in terms of earnings.

Kerravala told Network World in November that Nortel's challenge is to prove not only that they will be around long term but that they can complement the Microsoft platform and be a strategic partner.

That challenge gets tougher with the company in bankruptcy.

But Nortel late last year did produce another ICA integration when it introduced Nortel Secure Network Access 2.0, which marries its Secure Network Access Switches 4050 and 4070 and Microsoft's Network Access Protection (NAP), which is technology for verifying that a client desktop is secure before letting it onto a network..

At that time, Ruchi Prasad, vice president and general manager of ICA for Nortel, said, "We are committed to ICA."

    Add a comment

    Post a comment using one of these accounts
    Or join now
    At least 6 characters

    Note: Comment will appear soon after you have activated your account.
    Obscene/spam comments will be removed and accounts suspended.
    The information you submit is subject to our Privacy Policy and Terms of Service.

    ITworld LIVE

    Unified CommunicationsWhite Papers & Webcasts

    White Paper

    Unified Communication Vendor Comparison Guide

    New advances in communication technologies have made Unified Communications (UC) a powerful tool for any size business. Evaluating new UC solutions can be challenging as e-mail, faxing, voice, video conferencing, and more are merged into a single product. This vendor comparison helps the UC buyer highlight key features of industry leaders like Avaya, ShoreTel, Cisco, Interactive Intelligence, and Mitel.

    White Paper

    PBX Buyer's Guide

    PBXs connect internal telephones of businesses, while also connecting the business to the Public Switched Telephone Network, or PSTN. They handle the processing of all calls within the PBX's system, and they have all the telecommunications features that companies need to conduct day-to-day business built into the system itself, so that you won't need to purchase them from the telephone company.

    White Paper

    Phone System Buying Disasters to Avoid: C-Level Executives Share Hard Learned Lessons

    Phone system buying disasters can prove costly for any business. Unfortunately this hard lesson is learned too often as companies upgrade their phone systems. This whitepaper gets advice from phone system managers who were forefront in remedying phone system disasters. Also presents phone system buying oversights that created disasters that could have been averted with proper preparation and foresight.

    White Paper

    Checklist for Phone System Buyers

    Before you even think about purchasing a business phone system, make sure you have all your bases covered. This checklist will ensure you do not overlook any crucial steps in the evaluation process. Some of the items addressed in this checklist include:* Cost reduction* Capacity* Integration* Communication needsAnd much more. Read this checklist now.

    White Paper

    9 Important Business Phone System Buyer Questions

    Learn about the most important factors that go into buying the right phone system, such as: scalability, compatibilities, how to negotiate pricing, and more. This demo and compatible white paper are designed to help you be an informed buyer so you can make the optimal decision for your organization. Whether yours is a small, medium, or large-sized business, you'll want to know the nine key questions to ask sales reps to get the best deal on the right phone system for your needs.

    See more White Papers | Webcasts

    Ask a question

    Ask a Question