Posted July 4, 2008 - 11:16 am
Unified Messaging holds a great deal of promise in terms of convenience. Imagine being able to click on an icon for a colleague on your computer screen, and then see a range of options for communicating with that individual. Are they in the office? You would automatically ring up their office number. At home? Doesn’t matter, your UM system would ring up their home instead. In the car in between? Ring the mobile. On the beach in Thailand? Well, you might be out of luck there.