Posted July 31, 2008 - 4:18 pm
The real challenge that trips up IT execs, more often than not, is the "everything else" category: full- or part-time telecommuters, branch offices in remote locations that can't connect to the main WAN, and mobile services. Not only are these edge sites the trickiest to manage, they can also generate as much as 40% of the overall WAN cost. Worse, branch-office support can consume as much as 35% of all IT support costs.