Consumers' Internet habits, such as surfing the Web and buying books or travel products online, will drive them toward broadband through frustration with dial-up connections, he said.
"Anything to do with the Web, anything to do with complicated screens is going to be a very frustrating experience," Neil said.
At the same time, broadband increasingly was found in areas with lower incomes and less population density, according to the FCC. With zip codes ranked by median household income, broadband subscribers were found in 69 percent of the bottom one-tenth of zip codes, compared with just 59 percent in June 2001. Of zip codes at the top of the income scale, 98 percent had broadband subscribers. There were subscribers in 50 percent of the least densely populated zip codes, compared with 37 percent in June 2001. Broadband was in use in 99 percent of the most densely populated zip codes.