Study: online retailers get a 'C'

ITworld.com |  Business

Forty nine percent of those surveyed said they were likely to do more than a quarter of their holiday shopping online, Freed said. In addition, more than 60 percent of those surveyed said they would be likely to shop online again within the next two months, with satisfied customers 50 percent more likely to make a purchase within that time period than unsatisfied customers.

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