August 26, 2003, 7:44 AM — Leading antivirus software makers Symantec Corp. and Network Associates Inc. (NAI) announced updates to their products on Monday, touting protection against "spyware" and Internet worms to entice customers.
Symantec, of Cupertino, California, unveiled a new version of its flagship product, Norton AntiVirus 2004. The new version of Norton AntiVirus can detect a range of snooping programs that are not technically viruses, but still pose a threat to Internet users' privacy, Symantec said.
NAI announced a new version of its antivirus software, McAfee VirusScan, continuing the race between the antivirus software vendors. The latest version of McAfee VirusScan also spots spyware and adware, allowing users to detect and remove the suspect software applications from systems running VirusScan.
Spyware and adware programs silently monitor a user's activity on the Internet, keeping track of information such as the Web sites a user visits.
Norton AntiVirus 2004 will scan e-mail and instant message attachments, flagging known spyware programs before they are installed. The program will also spot spyware and adware programs that have already been installed and report those to the user, according to Symantec.
Norton AntiVirus also flags legal adware (advertising software) programs such as the popular Gator software from The Gator Corp. of Redwood City, California, according to Kelly Martin, senior product manager for Norton Antivirus 2004.
A popular example of adware (or advertising software), Gator performs useful tasks for users such as remembering and filling in user names, passwords and other data for online forms. However, the program also tracks user behavior and buying habits for the company's customers and delivers targeted "pop-up" advertisements to desktops.
Norton AntiVirus will not automatically remove adware like Gator, which is often governed by a licensing agreement that the user acknowledged when the program was installed, Martin said.
The focus on spyware comes after research on end users identified the stealth programs as a leading concern among Norton AntiVirus users, even when users didn't know they had the programs installed, she said.
"Even if users were not able to articulate 'I have spyware,' they were telling us about dialling programs that were calling out to a third party or having their (Web browser) hijacked or the home page rerouted to another site," Martin said.
"This was a big ticket issue for our user base," she said.
Following two weeks of high-profile worm outbreaks, Sunnyvale, California-based NAI is calling attention to a new WormStopper feature. That feature enables VirusScan to spot worm-like activity such as a high volume of e-mail and repetitive e-mail content, NAI said.