July 08, 2004, 11:21 AM — The more, the merrier. That's the motto of a new roaming service that T-Systems International GmbH, a unit of Deutsche Telekom AG, is targeting at providers of wireless Internet services worldwide.
T-Systems is currently linking together thousands of wireless LAN (WLAN) hotspots into one virtual network, allowing users to access any network regardless of their home provider, said T-Systems product manager Christian Wollner in a telephone interview.
"The more operators we can connect, the easier it is to attract new ones, and the wider the coverage is for users," he said.
The roaming service is ideal for business travelers who seek high-speed wireless Net access, also known as Wi-Fi, without the hassle of having to sign up and pay separately every time they log on to a hotspot of another service provider, according to Wollner. The service, he said, is similar to the international roaming agreements between mobile phone companies, allowing customers to make calls on networks outside their own.
For its part, T-Systems remains invisible to end users. "We are providing a wholesale roaming service," Wollner said. "We don't sell directly to corporations or consumers but rather to mobile phone operators, hotspot operators and other telecommunications service providers, which can market the service as they please."
The business model works like this: T-System buys access to hotspots from so-called wireless Internet service providers (WISPs) and resells this access to online companies, mobile operators and other WISPs seeking to extend their coverage. The German company clears traffic between its partners and handles internal billing.
But even if the T-Systems brand name isn't visible to Wi-Fi users, the value proposition of its roaming service is difficult to overlook, according to Wollner. "Users want things to be easy," he said. "That's what this is all about."
Travellers logging on to a foreign Wi-Fi hotspot find a list containing their home provider. After clicking on their provider, they are redirected to that operator's Web site to log on with their name and password. "Travellers don't need to worry about multiple passwords or payment and by being directed back to their home provider, they also don't need to worry about foreign languages," Wollner said.
A key enabler for such interoperability, according to Wollner, is T-Systems' support of state-of-the-art authentication, authorization and accounting interfaces.
T-Systems isn't the only company trying to grab a share of the emerging Wi-Fi roaming market. It joins a highly competitive group of aggregators, including iPass Inc. and Intel Corp. spin-off RoamPoint, which are seeking as many hotspots as possible to increase the attractiveness of their roaming service.