Microsoft gets hacker feedback on IE7 Beta 2

September 29, 2005, 08:21 AM —  IDG News Service — 

Microsoft Corp. showed off the preliminary work it has done on the second beta version of its popular Internet Explorer, version 7, at the Hack in the Box Security Conference in Kuala Lumpur, Malaysia, and came away with some good feedback, managers at the company said Thursday.

"It's the first time we've ever come out ahead of a product release to present and get feedback," said Tony Chor, group program manager at Microsoft's Internet Explorer team, referring to the company's presentation to a hacker-specific group.

Chor, and colleague Andrew Cushman, director of Microsoft's security engineering and communication group, spoke highly of the feedback they heard at the presentation, and preferred the term "security research community" for attendees, instead of "hacker."

"Hacker has a negative connotation, like a criminal," said Cushman. People such as attendees of the Hack in the Box conference approach security from a very different, very valuable perspective, he added.

"This community is a good source of information and we haven't availed ourselves of that source," said Cushman.

Chor went a step further, saying Microsoft has maintained an "adversarial" relationship with the hacking community in the past, but "that wasn't working. It just made them mad and we didn't benefit from their passion and expertise."

But the Redmond, Washington company is putting that past behind it, and its goal is to engage the "security research community" more in the future, presenting at more hacker conventions and giving them a chance to critique some of Microsoft's work ahead of releases.

Chor and Cushman also handed out their business cards liberally, and hope to get more e-mail responses from people, as well as notes on their blog, they said.

"People had a lot of good suggestions, and asked a lot of good questions," said Chor.

Some hackers at the show gave Microsoft high marks for showing off some new security features on the Web browser and seeking their views, adding they would have liked to hear more technical detail on new features in IE7 Beta 2. But their impression was the presenters appeared almost apologetic, and the hackers don't plan to switch to any Microsoft products near term, at the expense of, say, Mozilla Corp.'s Firefox browser.

Chor said he planned to increase the amount of technical detail in future presentations.

The Beta 2 version of IE7, currently under construction at Microsoft, will likely be ready by the end of the year, said Chor.

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Either way you look at it Microsoft Data Center management did not follow standards or best practices in this failure. In which case it makes me wonder more about the outsourcing of corporate data much less personal data.
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