House panel demands information from data brokers

By Grant Gross, IDG News Service |  Business Add a new comment

A U.S. House of Representatives committee on Friday demanded that operators of Web sites that sell telephone records such as call logs detail how they obtain that information without the telephone customers' permission.

The House Energy and Commerce Committee sent letters to owners of Web sites, including Phonebust.com and Datafind.org, telling them to turn over information, including their annual revenues, their top customers and all methods they use to obtain customer telephone records.

The committee gave the Web site operators a deadline of Feb. 17 to respond.

Such Web sites "offer criminals, stalkers and any other paying customer the detailed records of a person's private calls," the committee said in a press release. The committee letter questioned how Web sites can legally sell telephone records. Critics of companies selling telephone logs say many businesses selling phone records get them by tricking telephone carriers and posing as the customer whose records they want.
"It is very disconcerting that certain online data broker companies are exploiting consumers' personal records and selling the information to whomever pays for the records," said the letter, signed by committee chairman Joe Barton, a Texas Republican, and three other committee members. "With the exception of the legitimate activities of law enforcement authorities, who in any event have legal means for acquiring such information, we struggle to find any ethical justification for marketing this data."

At a hearing on telephone record data brokers Wednesday, Barton promised an investigation into Web sites that sell phone logs and other personal information. "I can only guess at the excuses that will be offered by people who profit by engaging in an obvious fraud, by invading personal privacy and by assisting criminal behavior," he said then.

A woman who answered the telephone at PDJ Services of Granbury, Texas, which manages Phonebust.com, said company officials would not comment on the committee's actions. When told the committee was seeking information on the sale of telephone records, she said, "We really don't offer that service."

Yet, Phonebust.com's front page offers to sell a name and address associated with a mobile phone number for US$49. Phonebust.com also offers names and addresses associated with unlisted phone numbers and names and addresses from disconnected phone numbers.

The woman, who didn't give her name, said the committee had not yet contacted PDJ Services. Asked if someone else at PDJ could comment, the woman said no. "You can call all day, and you're not going to get any information," she said. "If there's anyone who can give you that information, you're never going to get to talk to them."

Steven Schwartz, director of First Source Information Specialists Inc., of Tamarac, Florida, was not immediately available for comment. First Source Information Specialists manages the Datafind.org, Locatecell.com, Celltolls.com and Peoplesearchamerica.com, according to the committee.

Privacy group the Electronic Privacy Information Center first raised concerns about the sale of telephone records in mid-2005. This month, committee member Edward Markey, a Massachusetts Democrat, announced that he's asked the U.S. Federal Communications Commission and the U.S. Federal Trade Commission to investigate Web sites that sell telephone records.

    Add a comment

    Post a comment using one of these accounts
    Or join now
    At least 6 characters

    Note: Comment will appear soon after you have activated your account.
    Obscene/spam comments will be removed and accounts suspended.
    The information you submit is subject to our Privacy Policy and Terms of Service.

    ITworld LIVE

    BusinessWhite Papers & Webcasts

    White Paper

    Insiders Can Ruin Your Company. Take Action.

    Did you know that 80 percent of threats to an organization come from the inside? The threat from insiders is often overlooked in organizations worldwide. This white paper from NetIQ, discusses key technology solutions that help to prevent and detect insider threats.

    White Paper

    Ten Steps to an Enterprise Mobility Strategy

    Enterprise employees are more mobile, relishing the ability to work productively anywhere, at any time. They may use any means to get connected, often creating financial and security risks for your company. Discover how to get control of your enterprise mobility strategy and ensure mobile worker productivity with these ten steps.

    White Paper

    What You Need to Know About the Costs of Mobility

    Mobile workers want to get connected anywhere, at any time, often at any cost. Enterprise mobility is often a hidden "black" budget in your company. Ensure that your traveling employees are productive everywhere, even while you control cost and security, through an enterprise mobility strategy.

    White Paper

    The 2011 iPass Mobile Enterprise Report

    This industry survey covers trends, recommendations and a policy guide on managing Enterprise Mobility for IT management and CIOs. Get data on employee device liability, as well as smartphone/tablet penetration, budget control and provisioning. Find out how your organization compares, how to ensure mobile worker productivity, and control costs.

    White Paper

    Smarter Commerce is redefining value chain visibility

    Smarter Commerce is redefining the value chain in the age of the customer. It starts with putting the customer at the center of your operations - which of itself is not a new idea - however, truly operationalizing this strategy is not easy.

    See more White Papers | Webcasts

    Ask a question

    Ask a Question