Indian CIOs have to offshore work, says Gartner

It may now be the turn of Indian companies to offshore their IT services requirements.

Indian CIOs will have to consider outsourcing offshore because of a shortage of IT skills in the country and inadequate services standards of local service providers, according to research firm Gartner Inc.

Indian companies have been looking at India alone for outsourcing, a spokesman for Gartner India said on Tuesday. They will now have to look at other locations like Singapore, Hong Kong, and even the U.S., he said.

The services offshore will come at a premium to Indian prices but will at least ensure that Indian CIOs get quality services, the spokesman said.

Demand for skilled IT personnel from initiatives like the Indian government's e-governance program (NEGP), as well as resource-hungry Indian offshore service providers, are outstripping local supply, according to Gartner. Rapid economic growth in India is exacerbating the problem, and local CIOs are finding it difficult to manage the shortage of skilled local IT resources as business units step up their internal IT requirements and schedules, the research firm added.

India

IDG News Service

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