Microsoft explains recent hosted e-mail outages

Four incidents have slowed down or stopped e-mail access for some users in the Americas

By , IDG News Service |  

"As an IT professional, I have lost confidence in the service. And not just me .... my CFO, and all the other IT Managers all throughout the world that keep complaining to me about the service. We went from an in-house Exchange system to hand it over to someone who we felt could do a much better job than us. So far, that has not been the case," one user wrote after the blog post. "Step it up, or you will lose many many customers. My migration to Office365 might actually be going to a different provider." Office365 is Microsoft's next-generation hosted service that will replace the current offering.

Nancy Gohring covers mobile phones and cloud computing for The IDG News Service. Follow Nancy on Twitter at @idgnancy. Nancy's e-mail address is Nancy_Gohring@idg.com

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