Overall, I'm a big fan of the new PlayBook keyboard that ships with OS 2.0; however, when I have to unlock the PlayBook or the "work" apps, I have to enter in my password, and the new row of numbers atop the keyboard overlaps the password entry box, blocking the "Cancel" and "Unlock" buttons. This is a minor gripe, as I can click the "enter" arrow on the keyboard to confirm my password, but it still frustrates me, and I wish RIM had moved the password box up on the screen to address the issue.
My final complaint relates more to the PlayBook hardware than software, but it's a major issue that's keeping the PlayBook from competing with today's leading tablets: Despite RIM's February 2011 promise to deliver 4G versions of the PlayBook, no cellular PlayBook is available to date.
BlackBerry PlayBook Review: Conclusion
So, is PlayBook OS 2.0 too little too late?
It could be. The PlayBook is now a very solid tablet for BlackBerry owners and non-BlackBerry owners alike, but the hardware is a year old, it's still not available with cellular network support, and Apple just dropped the price of the mega-popular iPad 2, to $399, and announced the new iPad, available on March 16.
However, I'm honestly a big fan of the PlayBook. I love the size. It's durable. It has a number of great enterprise features that set it apart from other tablets. And the new software is, for the most part, quite functional and a joy to use.
Would I recommend the PlayBook to the average user looking for a solid tablet option? Probably not, unless the PlayBook was heavily discounted by 50% or more. Over the past year, I've been very hesitant to recommend the PlayBook to people who ask me for advice on tablet purchases, unless they had a BlackBerry. Now I'm hesitant because I fear it may take RIM another year to release the next major software update.
RIM will likely update the PlayBook hardware within the next six months or a year, or maybe even release a larger PlayBook tablet, and I might be more likely to recommend one of those devices because they'll presumably be much more "modern," hardware-wise. But by that point, PlayBook 2.0 might feel behind the times. Which is why it's so (so) important for RIM to keep the software, and hardware, updates coming at a swift pace--something the company hasn't done in the past.
Would I recommend the PlayBook to enterprises looking to deploy tablets? Absolutely I would. The PlayBook is a solid, sturdy tablet option for business users, and along with its new ActiveSync and BlackBerry Mobile Fusion support, it's one of the most easily managed and secure tablets on the market.