topics that matter; ideas worth sharing

share a tip, submit a link, add something new

It was Outlook's fault ...

May 14, 2001, 10:50 AM —  Network World — 

Two Fridays ago a colleague said, "See you at the meeting Monday."

"What meeting?" I replied.

He cracked up, "Thank God I'm not the only one with Alzheimer's -- you accepted the Outlook meeting request." "I did?" "You did . . . yesterday." This was the first event that led to the worst day I've had this year.

As soon as I got a chance, I checked out how this faux pas could have occurred. Ah-ha! Outlook was set to automatically accept meeting requests, but it doesn't warn you when it does. Another Outlook feature revealed.

So now I was committed to a meeting on the morning I was to drive from my home (north of Los Angeles) to Las Vegas for the spring NetWorld+Interop 2001 (roughly a five-hour road trip). This meant I'd have to drive to our office Monday morning, attend the meeting and then leave for Las Vegas at, at best, 1 p.m. Not bad, but not what I'd planned.

Later that Friday my wife called me from home and said, "Why doesn't the printer work?" When I got home, I checked the printer and assumed it needed new ink cartridges. Since I wouldn't have a chance to get new cartridges over the weekend, I figured I'd print out my route map to Vegas at the Monday morning meeting.

Monday morning came and I found I couldn't get access to a printer at the office, so what to do? I realized I had forgotten my cufflinks so I thought, "Why not go home, pick up ink cartridges on the way and then print my maps at home. I could then grab my cufflinks and head out for Vegas."

I stopped at CompUSA to get new ink cartridges and a power adapter so I could use my PC with my new Garmin eMap GPS to navigate as I drove.

But when I changed the cartridges, the printer still didn't work. I downloaded and installed the diagnostics that I hadn't installed when I set up the server originally. Ah-ha! The problem was a print head had died. But the diagnostics didn't tell me which one.

Now what? Well, why not just rely on the computer instead of printing out maps? I had De Lorme's Road Warrior Edition of Street Atlas. With GPS support this product can announce the turns in a route by voice synthesis as well as respond to spoken commands (Me: "Where am I?" Computer: "Lost."). This would be cool. (Note that by now, it was 3 o'clock, and I'd planned to leave at 1. My plans were not looking good.)

So I plugged an adapter into the car and discovered it didn't come with the correct plug for my laptop. But I had some other adapters, and I finally found one that fit.

I carefully set the polarity (the adapter instructions warned about getting the polarity wrong) and plugged in the laptop. It immediately froze. Oh no. The polarity must be wrong. I powered the computer down, reversed the polarity, plugged it in and restarted the machine.

Instantly there was the smell of fried electronics. The laptop was dead. I have no idea why the machine froze the first time, but the polarity -- until I changed it -- had, in fact, been right. Aghhhhh!

This was a disaster. Of course I didn't have a current backup and my life was on that machine. OK, hang tough (as opposed to breaking into uncontrolled sobbing). I drove back to CompUSA (they are the nearest repair service I have), checked the dead machine in and went to buy print heads.

Of course, they had three of the four heads required. I tried a couple of other shops without any joy and returned home hoping that I'd strike lucky with the three new heads. This was my first break -- the printer worked!

I printed out route maps from another machine using MapBlast and finally left just before 7 p.m.

I arrived in Las Vegas around midnight with my old Sony C1 laptop to write this, but without my schedule, telephone list or e-mail system. What a week, and it was only just edging into Tuesday.

» posted by ITworld staff

Network World

I like it!
Post a comment
The content of this field is kept private and will not be shown publicly.
  • Allowed HTML tags: <a> <em> <strong> <cite> <code> <ul> <ol> <li> <dl> <dt> <dd>
  • Lines and paragraphs break automatically.
Resources
White Paper

Symantec Backup Exec 12 and Backup Exec System Recovery 8 deliver industry leading Windows data protection and system recovery. Download this whitepaper to find out the top reasons to upgrade and how to get continuous data protection and complete system recovery.

Webcast

Data and system loss — from a hard drive failure, malicious attack, natural disaster, or simple human error — can happen anytime. Don’t leave your business vulnerable. Make sure you have a secure recovery strategy in place. Symantec's latest backup and system recovery technology can efficiently restore critical applications, individual emails and documents and even restore your entire system in minutes in the event of a loss.

White Paper

Businesses face a growing challenge to ensure that the IT environment is properly protected. Backup Exec 12 integrates with other applications in the Symantec family of products, to complement your current data protection strategy, keep your data securely backed up and make it recoverable when you need it most.

Free stuff
Featured Sponsor

Get a broad understanding of important regulations and how you can make sure your site is in adherence.





Learn how VeriSign SGC-enabled SSL Certificates can help improve site security and customer confidence in the free white paper, "How to Offer the Strongest SSL Encryption." In this paper you will learn the differences between weak and strong encryption and what they mean for your site's performance.

Get VeriSign's free white paper: "The Latest Advancements in SSL Technology" and learn about the benefits of strong SSL encryption, Extended Validation (EV) SSL and security trust marks and what these SSL offerings can do for your site.

Now with Extended Validation (EV) SSL available from VeriSign, you can show your customers that they can trust your site. Learn about EV SSL benefits in this free VeriSign white paper.

More Resources