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Rational tool manages software changes, bugs

March 27, 2001, 03:02 PM —  InfoWorld — 

With business software shifting to the Internet and software development projects moving at Internet speed, software change requests are coming faster, more frequently, and with greater urgency than ever before.

Everyone knows that change is inevitable, but those of us in IT also understand that when change isn't managed carefully defects inevitably result. The last thing a software development team wants to worry about, aside from fulfilling a deluge of change requests, is a poorly implemented change management and defect tracking system -- or worse yet, one that does not exist at all.

Rolling with the changes

For software development projects to be successful and for customers and end-users to be satisfied with the end result, development teams need a change management system that does more than simply track the bugs exposed during a project.

The system should manage all types of requests, specification changes, documentation changes, and so on. Furthermore, it should be capable of providing the detailed reports that project managers and developers need to track and analyze what has been completed and to determine what has fallen through the cracks.

Rational ClearQuest v2001

BUSINESS CASE


This powerful, flexible change management system can ease the reporting and management of changes and defects associated with large software development projects, helping to keep project team members up-to-date, reduce development costs, and improve software quality.

TECHNOLOGY CASE


ClearQuest provides a central database for reporting, tracking, and managing software changes. It can be accessed via Web or desktop, customized to suit any development project, and integrated with other development tools from Rational and third parties.

PROS


+ Intuitive Web and desktop interfaces

+ Highly customizable database, processes, and forms

+ Easy and powerful reporting

+ Excellent documentation

CONS


- No support for Linux

- Web server support limited to Microsoft IIS

COST


$1,295 per node-locked license; floating licenses available for $3,295

PLATFORMS


Windows 95/98/2000, Windows 2000, Solaris 2.5.1+, and HP-UX 10.2+

Rational Software Corp., Cupertino, Calif.; (800) 728-1212; www.rational.com

Rational ClearQuest v2001 from Rational Software meets all of these requirements, making it easier than ever for managers and developers to report changes and defects and keep other project participants in the loop.

ClearQuest provides software development teams with not only a powerful and flexible defect and change tracking system but one designed for the dynamic, interdependent nature of software development. The net result is a change management system that will help development teams stay up-to-date with changes throughout the duration of the project and ultimately deliver higher-quality software.

Easy to implement and use

Building on an already impressive tool, Rational has not only expanded the types of databases ClearQuest supports but also has enhanced ClearQuest's Web interface

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