Server lockdown locks out end users

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April 25, 2001, 12:27 PM —  Computerworld — 

This has been a rough week. It all started when I decided that I needed to lock down administrative access to our production network. Unfortunately, all didn't go according to plan.

My company's hosted application lives on approximately 50 servers that reside in a data center on the other side of town. Our production environment is considered critical; therefore, administrative access to these machines must be strictly controlled.

However, prior to my arrival at the company, everyone from the remote sales offices to the corporate marketing department had direct administrative access to the production environment. This was unsatisfactory, as only about 25 employees need access to this environment. I had no doubt that unrestricted access would eventually lead to problems -- a very scary and potentially career-ending situation for any security manager.

I contemplated a variety of methods to control administrative access before settling on this one: I would funnel all administrative access to the production servers through a single point. That point would be the "gateway," a highly secured server that would reside on its own segregated network. I built two Unix servers and called them Gateway 1 and Gateway 2. Gateway 1 would be the primary server, while Gateway 2 would function as a spare. Then I locked the servers down, stripping them of unnecessary services such as Telnet, file transfer and e-mail.

This Week's Glossary

SecurID token: A token is a handheld authentication device that displays a one-time password for access to system resources. With some systems, the server gives you a "challenge" number that you enter into the token, which in turn produces a "response" that you type into the network. Other types of tokens, such as that from SecurID, display a number that changes every 30 or 60 seconds and is synchronized with a special server. The SecurID token can also be used with a personal identification number to provide an additional level of authentication.

LINKS:

The site for the Internet Engineering Task Force, which organizes working groups that develop the standards for determining how the Internet works. The groups consist of engineers, operators, vendors and researchers who write requests for comment that dictate how certain technology, applications and protocols should be built and configured.

The Computer Security Institute's Web site gathers statistics on all types of computer crimes in its annual survey.

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Sidekick: The Good News & the Bad News
Either way you look at it Microsoft Data Center management did not follow standards or best practices in this failure. In which case it makes me wonder more about the outsourcing of corporate data much less personal data.
- mburton325

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