February 02, 2001, 8:46 AM — Amazon.com Inc. today joined the parade of online retailers that are making cutbacks aimed at reducing their losses, disclosing plans to lay off 15% of its employees and consolidate its distribution and customer service facilities.
The restructuring plans, which were announced as part of Amazon's fourth-quarter financial results, will include a reduction of about 1,300 jobs at the Seattle-based company. In addition, Amazon said it's closing a distribution center in Georgia and a customer service center in Seattle and converting a distribution facility in the latter location into a seasonal operation.
Amazon CEO Jeff Bezos said during a conference call this afternoon that company executives "remain as bullish as ever" and now expect to reach operating profitability on a pro-forma basis during this year's fourth quarter. But he added that the softening economy made cutbacks necessary in order to reach the profitability goal.
"I'm sure no company enjoys making this kind of decision," Bezos said. "It's always difficult and painful. But it was clearly the right decision for us as we pursue making this into a profitable company." Noting that both consumer and corporate spending weakened late last year, he said: "Like our competitors, we are clearly not immune to this softening."
Warren Jenson, Amazon's chief financial officer, added that the company's management team is "set on meeting our objective" of becoming profitable from an operations standpoint by this year's fourth quarter. But in order to make that possible, Jenson said, Bezos and other executives "felt it was absolutely critical to have a cost structure that would let us drive to profitability."
Jenson said Amazon is reducing its revenue forecast for this year by about $500 million, with net sales now expected to increase 20% to 30% over the $2.8 billion level that the company reached during 2000. He described the lowered outlook as "an appropriately conservative estimate as to where we see revenue" in light of the softer economy.
The cutbacks announced today are expected to result in restructuring charges of more than $150 million during the first half of this year, according to Amazon. Jenson said that figure includes the cost of severance payments, writedowns of fixed assets and continuing payments that the company will have to make on leases for the facilities being closed.