AT&T to bring 2,000 outsourced jobs in-house
AT&T Inc. will add about 2,000 previously outsourced technical support jobs to its own payroll, the company announced Thursday.
The jobs are related to supporting AT&T DSL (Digital Subscriber Line) customers who self-install their service or have other basic questions, AT&T said. The jobs, to be added to AT&T's payroll by the end of 2008, have been provided by outsourcing vendors in the U.S. and overseas.
An AT&T spokesman did not have a breakdown of where the outsourcing jobs were located.
The decision is an "example of how we're working together with our union to add jobs in growing parts of our company," Bill Blase, AT&T's executive vice president for labor relations, said in a statement.
AT&T is assessing where to locate the jobs, the company said.
The DSL jobs are the second group of jobs that the company and the Communications Workers of America union have agreed to create in recent months. Over the last three months, AT&T and the union agreed on contracts for technicians who will install AT&T's new U-verse video service in homes.
IDG News Service
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