We're a bit different now, we react to customer demand instead of in the past when we delivered interesting technology. Almost everything we developed then was ahead of its time, like our network computer. They were considered failures at the time but potentially would've been profitable now -- they were technologies that the customer wasn't necessarily ready for. With our new ventures unit we are now developing technology that is clearly what users are looking for. When they say it's something they'd use in a heartbeat, there's no better music to our ears.
Clare Haney is the San Francisco bureau chief for the IDG News Service, an InfoWorld affiliate.