Documentum looks to breathe life into corporate portals

InfoWorld |  Software

DOCUMENTUM THIS WEEK announced the Documentum 4i Portal Content Management (CM) Edition, designed to bring interactive capabilities to enterprise portal content.

The Portal CM Edition helps expand static portal functionality by allowing users to change, collaborate on, and publish content from within the portal environment, according to officials at Pleasanton, Calif.-based Documentum.

According to one analyst, deepening portal functionality to include dynamic capabilities such as collaboration is an important step.

"Collaboration is becoming an increasingly important part of a portal infrastructure. Organizations are saying, 'Now that we have everyone hooked into a single framework, how do we allow them to collaborate and work together in virtual teams?'" said Andrew Warzecha, vice president of Meta Group, in Chicago.

The Portal CM Edition includes a Single Point of Interaction feature that allows user access to personalized content from a corporate content repository or desktop.

Another feature, Core Content Management Services, provides versioning and format management for ensuring the accuracy and timeliness of content.

A feature called Real-time Collaboration and Communication enables virtual workgroups to collaborate on projects via user groups, instant chat sessions, and online workspaces with versioning control. The Multi-Channel Delivery capability, meanwhile, allows portal content to be reused and distributed to other channels such as Web sites, CD-ROMs, and wireless devices.

The Portal CM Edition attacks the major content management problems enterprises are currently facing, according to Nazhin Zarghamee, vice president of marketing at Documentum.

"Companies aren't realizing the true potential of their portals. While they've created an access point for employees to get at information, they are finding that it has become a one-way view into information," Zarghamee said. "The content behind the portal is still largely disorganized, the information isn't personalized easily, and it is typically outdated and very static."

"By bringing the core content management capabilities to the portal we allow people to categorize content and create contextual associations between pieces of content so the right content is served up based on personal interests," Zarghamee added.

In addition, the Portal CM Edition integrates with large applications, such as ERP (enterprise resource planning) systems from SAP, PeopleSoft, and Siebel Systems, allowing enterprise users to retrieve information from ERP systems and update information back into the ERP systems through the portal, according to Zarghamee.

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