Do consider your particular requirements -- rather than just nifty technologies. The time for a one-size-fits-all technology-based product is long gone. The future is moving towards products that fit market and user requirements much more closely than in the past. Increasingly, people, rather than code, need to be at the heart of your software selection.
Do insist on iimproved ease of use and deployment. If you dont, once again youll feel saddled with software thats more Neolithic than new. This is true increasingly for large enterprises and service providers, for whom the issue of "scalability" includes deployment and usage issues, as well as management across many objects.
Dont think that any product is a panacea. Sadly enough, in management software as in the rest of life, the urge to abdicate responsibility rather than better prepare for it usually ends in disappointment, or worse. Think through your requirements and shop around -- and continue to watch the market. Management software is arguably one of the hottest areas of innovation in high technology today.