April 06, 2001, 12:25 PM — Verio CEO Justin Jaschke recently spoke about Verio's plans with Network World Senior Writer Jennifer Mears.
How has the merger with NTT gone?
Combining and building a global operation is never easy, but the companies are working extremely well together. We've taken some significant steps forward recently with global contracts we've signed for additional network capacity, which we put in place in the U.S., Asia and Europe.
We're working on a number of global products, such as global collocation services that will allow us to provide collocation services in Asia to our U.S. customer base in Tokyo, Singapore, Hong Kong and Australia, leveraging data centers that NTT has in those areas. And vice versa, they'll be able to provide global collocation services to their customers, leveraging our data centers in the U.S. and Europe. We've got trials going for global IP VPN services.
What can customers expect as far as changes with this merger?
As we bring online the OC-48 capacity and extend our backbone overseas in both directions, you'll see improved levels of speed, performance and reliability on the network. The data centers, as we bring them up, will allow customers to locate in more places and [use] advanced services as we roll out additional managed services within those data centers. And then a whole overlay of global services, focusing first on collocation, where they'll have access to these data centers on a global basis.
What managed services will Verio be rolling out?
Data backup and retrieval, advanced security services, managed security capabilities, caching and clustering capabilities in the server environment, application support either through partners or directly, applications such as the Oracle 8i database that are available in a hosted environment [customers] can leverage at a fraction of the cost of what it would cost them to buy. So a whole host of things that drive more and more toward providing this complete IT environment for customers to locate their applications.
You had a problem with an outage this past summer. What is Verio doing to prevent a repeat?
I'm not sure I'd characterize it as a big outage problem. We did have some outages that were due to some [telephone company] cuts, and what we have done in general is put in as much redundancy as possible. This was a case where we had brought up a data center without having the second telco link delivered due to time-to-market reasons and unfortunately got caught in that window between the delivery of the redundant telco and the fiber cut.
In general, we have dual, at least dual, and generally three separate telco providers coming in separate entrances. We have multiple back-up systems for power. And on the network, dual routers and so forth.