The EC500 Extension to Cellular is software for Avaya's call-processing software that allows end users to have calls to an office phone number automatically routed to a cellphone. The software also ties mobile phone users to Avaya's unified messaging software running on Eclips servers.
The company unveiled the software at the VoiceCon Conference 2001 last week.
The EC500 software runs the company's line of IP PBXs, including the Eclips IP600 Communications Server and R300 Remote Office Communicator. Avaya says the software will work with standards-based mobile phone services, such as Time Division Multiple Access, Code Division Multiple Access and GSM.
End users will be able to set up a single phone number that will ring a mobile and office phone simultaneously, the company says. Users talking on a mobile call will be able to pick up the phone conversation from their desk phone without transferring or interrupting the call, the company adds. Additionally, the software extends 10-digit caller ID information to a user's cellphone.
While the software cannot extend all PBX features to a user's cellphone, "it's better than having calls answered by voice mail," says Allan Sulkin, president of TEQ Consult Group. "If your main objective is to answer important calls, this will help solve that problem."
In addition to the software, DS-1 trunk modules are required for the Eclips server on which EC500 will be installed. Software licensing prices range between $155 and $230 per user. From April 2 to June 30, a 20-user license and two DS-1 trunk boards will be available for $8,178. Both the EC500 software and DS-1 modules are available now.