Lucent officials also admit that prospects have sometimes found it difficult even to identify Lucent's enterprise products on the Web. Clicks on "Enterprise" on Lucent's Web site have often returned only the voice or unified-messaging products from BCS, while clicks on "Data" have returned everything up to terabit switch routers and core ATM switches for carriers. "Now we have corrected for that," says Patricia Russo, executive vice president of another major new division, called Lucent Service Provider Networks.
In its reorganization, Lucent also established two other major groupings. NetCare Professional Services will handle Lucent's large managed and outsourced multivendor networks business. Microelectronics and Communications Technologies will consist of Lucent's semiconductor business plus a new ventures group and Lucent's aggressive intellectual property division, which protects its Bell Labs patents.