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Customer premise equipment

	Oracle releases latest telecom platform piece IDG News Service, News
	Siemens spins out phones into new company IDG News Service, News
	Juniper, Avaya agree to expand partnership IDG News Service, News
	Dell opens another call center in India IDG News Service, News
	HP sets up India call center IDG News Service, News
	2004 outlook: IP telephony - not 'if' but 'when' Computerworld Today, News
	Call center market blooms in Latin America ITworld.com, News
	Cisco, E.piphany merge contact center offerings ITworld.com, News
	Broadwing readies VoIP services for business users Network World, News
	Holding the line on call-center sprawl Network World, Feature
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More Customer premise equipment Topics

	Call center
	Dell opens another call center in India IDG News Service Holding the line on call-center sprawl Network World Call centers satisfy and retain customers InfoWorld
	Voice mail
	Moving toward convergence www.nwfusion.com

	PBX
	Oracle releases latest telecom platform piece IDG News Service Users slow to take advantage of VoIP Computerworld Avaya brings cellphones, IP PBXs closer together Network World

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