agreement that appeared to give Microsoft wide-ranging control of information,
including passwords, that its customers store using the Passport service. Passport
lets users register a single user name and password that works at numerous Web
sites, eliminating the need to re-register at every site.
Over the last few days new awareness of the terms of service spread in the
user community. PCWorld.com also received numerous complaints. In particular,
users expressed alarm that Microsoft's access to personal data would become
more dire when people store files on Microsoft's servers, which is part of the
company's .Net strategy.
Faced with a brewing public-relations fiasco, Microsoft on Wednesday night
communications exchanged with Microsoft itself.
Prelude to a HailStorm
of content that raised the ire of customers. But the most concern was focused
on wording that granted Microsoft and unspecified affiliates the right to "use,
modify, copy, distribute, transmit, publicly display," and take other actions
with any messages, files, or data entered into the Passport Web site.
is that Microsoft plans to use its Passport service as a component of other
upcoming Web-based services including the HailStorm hosting services.
Hailstorm will let users store content on Microsoft servers, for access from
any Web-enabled device.
Because Passport is an integral part of HailStorm, critics charged that Microsoft
was positioning itself to take control of anything users stored on its servers,
from business plans to fiction writing to financial records.
Microsoft: Just a mistake
"We were in error for having that up there," says Tom Pilla, a Microsoft
policies and Passport's current privacy statement, he says.
been posted on the site for some time, Pilla says. He denies that the terms
of use for today's Passport grant Microsoft ownership of other user-generated
content, such as material users would eventually store on HailStorm servers.