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Sales and customer service
SugarCRM, NetSuite get boost from BT deal
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Microsoft Dynamics CRM Online goes GA
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Microsoft renames CRM Live to 'CRM Online'
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Microsoft updates Office Live Small Business
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Salesforce offers data sharing for customers
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Microsoft extends Dynamics support, promises roadmaps
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Microsoft drops price to partners for hosted CRM
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Salesforce.com eyes data-sharing service
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