Study: Apple leads in phone-based tech support
Vocal Laboratories has published the results of a study that shows Apple leads other PC makers in telephone-based tech support. The study said that 58 percent of Apple customers reported that they were "very satisfied" with the results of their call, compared to 46 percent of Dell customers and 43 percent of HP customers.
Microsoft offers new time-sensitive support service
Microsoft for the first time has said it will pay a financial penalty if it doesn't reach its service-level goals for a technical support product.
Computer Repair Services Advice for Smarter Technical Staffing
Do you provide the best computer repair services to your valuable clients? If you are like many other computer repair services business owners, you probably feel challenged when trying to provide high-level technical services and run your business … especially when running your business entails managing a staff of technicians.
Cool tools to save on shipping
Sending your holiday cheer doesn't have to break the bank. Surfing to the right sites can save you time and money, and spare you needless frustration, so don't buy a single stamp before reading on.
pasmith
Kindle news: pricing, business models and ... source code?
mulderjoe
Cell phone gaming: In search of good mobile games
jfruh
The guts of the iPhone 3GS
Enter your caption for this week's cartoon! The winner will receive a $25 Amazon gift card. Go now!
Essential JavaFX
Get started building rich Web apps quickly with an introduction to the power of JavaFX key features -- scene node graphs, nodes as components, the coordinate system, layout options, colors and gradients, custom classes with inheritance, animation, binding, and event handlers.Enter now!
The Nomadic Developer
Consulting can be hugely rewarding, but it's easy to fail if you are unprepared. To succeed, you need a mentor who knows the lay of the land. Aaron Erickson is your mentor, and this is your guidebook. Enter now!
