Study: Apple leads in phone-based tech support
Vocal Laboratories has published the results of a study that shows Apple leads other PC makers in telephone-based tech support. The study said that 58 percent of Apple customers reported that they were "very satisfied" with the results of their call, compared to 46 percent of Dell customers and 43 percent of HP customers.
Microsoft offers new time-sensitive support service
Microsoft for the first time has said it will pay a financial penalty if it doesn't reach its service-level goals for a technical support product.
Computer Repair Services Advice for Smarter Technical Staffing
Do you provide the best computer repair services to your valuable clients? If you are like many other computer repair services business owners, you probably feel challenged when trying to provide high-level technical services and run your business … especially when running your business entails managing a staff of technicians.
Cool tools to save on shipping
Sending your holiday cheer doesn't have to break the bank. Surfing to the right sites can save you time and money, and spare you needless frustration, so don't buy a single stamp before reading on.
Reliance Globalcom Managed Ethernet Services Drive Network Expansion
– Reliance Globalcom, a leading global provider of enterprise, wholesale, consumer and managed services, today announced that international law firm Paul, Hastings, Janofsky & Walker LLP (Paul Hastings) selected its Managed WAN Ethernet and Managed Premium Internet services across offices in Asia, Europe and the U.S. Paul Hastings is leveraging Reliance Globalcom’s expertise in plug-and-play Ethernet technology and control of the world’s largest privately owned fiber backbone to support projections for continuation of its 20 percent year-over-year growth.
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PS3 motion controller delayed; goes up against Project Natal
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Neolithic Windows security hole alive and well in Windows 7
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Perl source code comparison makes for good reading
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Cell phones don't create stress or interrupt much
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How to: The Unix Interview
Where Google Chrome security fails: the password
I heard mention that the Chrome OS will have some sort of encryption available a la bitlocker. If it's possible to encrypt personal data using another password or key, then it may have potential for very secure data.... And Ubuntu has an 'encrypt home directory' option, perhaps google should follow suit.
- Dann
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Computer Repair Services Advice for Smarter Technical Staffing
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Reliance Globalcom Managed Ethernet Services Drive Network Expansion
Cool tools to save on shipping
Microsoft offers new time-sensitive support service
Study: Apple leads in phone-based tech support