Microsoft sets hosted-services pricing, irks partners
Microsoft Tuesday revealed pricing for its forthcoming hosted business productivity services and unveiled its channel model for allowing partners to resell those services. However, while the company painted a rosy picture for the partner opportunity around its evolving software-plus-services business model, not all of its partners were thrilled with the idea of Microsoft competing with them in that market.
MessageLabs secures e-mail backup
MessageLabs, best known as a provider of e-mail security services, last week introduced a managed e-mail backup service that has as a selling point the same security features built into the company's other products.
Outsourcing infrastructure applications for SMBs
The promise of rapid time-to-market combined with lower total cost of ownership continues to drive the adoption of software-as-a-service (SaaS) among small and mid-sized businesses. This on-demand or hosted application model delivers significant benefits through quick adoption, reduced IT costs and increased budget flexibility. Better yet, outsourcing allows staff to focus on business-related initiatives rather than spending valuable energy selecting, implementing, and maintaining complex on-site solutions.
Gartner: CRM market up 23 percent in '07
Global spending on CRM (customer relationship management) software surged in 2007 to roughly US$8.1 billion, a 23.1 percent jump over 2006's total of about $6.6 billion, according to the research firm Gartner.
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