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Application acceleration: Merits of managed services
Enterprises are increasingly "Webifying" their business applications and processes to leverage the ubiquity, scale and cost efficiencies of the Internet. However, companies face conflicting requirements when moving their critical business applications and processes online. They need to ensure optimal application performance, availability and scale - while minimizing the cost and complexity associated with IT infrastructure build-out. In this program, trusted advisors from Gartner and Akamai's Chief Scientist, Co-Founder look at the challenges companies encounter when delivering Web-based applications to a globally distributed user base.
Sponsored by: Akamai
Speakers: Mark Fabbi, Tom Leighton, Steve Dennis
Type: Video (31 minutes)
Emerging Online Technologies to Build Loyal and Profitable Customer Relationships
Your website is the face of your organization. In the face of smaller budgets and fewer resources, how do you determine the right technology to implement to enhance a user's experience and drive greater ROI from your website? In addition, how do you move at the speed of the web while considering these decisions carefully?
Sponsored by: USi
Speakers: Gene Alvarez, Curtis Hampshire, Olaf Schweidler
Type: Video (13 minutes)
Relationship Based Pricing as a breakaway strategy for banks
Banks are pursuing innovative and transformative customer service differentiation strategies to win and retain their client share in the highly competitive global financial services market. As products get commoditized, customers get more demanding and interest based income shrinking, banks are trying to differentiate with customer centric strategies like convenience banking, personalized and fee based products and packages as well as customer relationship based pricing. Banks are increasingly deploying a centralized relationship based pricing platform to gain holistic customer view across all products for reducing customer churn as well as to prevent revenue leakage with a more disciplined pricing practice across the enterprise. Listen to this informative webcast from SunTec featuring Gartner to understand the break away strategies adopted by global banks around the relationship-based pricing concept.
Sponsored by: SunTec
Speakers: Susan Landry , Shaji Thomas
Type: Video (17 minutes)
Consolidating B2B Integration To Maximize Operational Efficiency
Organizations today are using integration solutions to keep up with the ever-evolving business requirements of globalization. In this Webcast you will learn about the key components and functionality of a global B2B gateway and discover a solution that provides global collaboration, additional applications and visibility, and accelerated deployment.
Sponsored by: SEEBURGER
Speakers: Frank Kenny, Steve Sprague, Uwe Schulte
Type: Video (44 minutes)
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