Why does my network printer require a restart every time we try to print a document?

Answer

bralphye
Vote Up (25)

Sorry, I spaced on including the printer model, it's an HP Laserjet, but I can't remember the specific model off the top of my head.  Our office is closed today due to power outages, so I can't check it.  I'll give the suggestion about the bidirectional support setting a try tomorrow (assuming that we open tomorrow) and if that doesn't work I can double check the printer model.  Thanks for the help!   

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