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Here are the instructions from Microsoft. All I can say is check them over carefully to make sure you're not missing something...
"To get a printout that preserves the layout and formatting of your document, use the Office Web Apps printing feature--not your web browser’s Print command.
"In the Word, Excel, and PowerPoint web apps, look for Print on the File tab. In OneNote Web App, use your browser’s Print command, or open the notebook in OneNote to print it. If you don’t see a Print command in the Excel or PowerPoint web app, you’re probably looking at the document in SharePoint, in which case you might get the best results by opening the document in Excel or PowerPoint to print it."