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You might find this article useful, especially if you are a gamer.
Lowering latency (ping) times
"Many things can affect your latency (the amount of time it takes for information to travel from your computer through the internet, to Blizzard's servers) in-game; wireless connections, your ISP (internet service provder), various server nodes belonging to "backbone" service providers such as Level3 Communications, Mizima, and even AT&T experiencing temporary issues.
A common misconception is that if your latency is high, it's the fault of Blizzard. This is normally not the case, as Blizzard is the destination, and they have as much control over how the internet works as you yourself do. The general indication as to whether it's Blizzard or your connection to Blizzard, is if all other users on your server are experiencing issues. Then and only then is the problem going to be on Blizzard's end. Remember, speed does NOT equate to latency. Speed refers to how quickly you can download something. Latency refers to the length of time it takes a packet to travel from Point A to Point B."