Why won’t HP Laserjet 8550 printer work after Windows 8 upgrade?

jluppino

I upgraded from Windows 7 to Windows 8, and now I can’t get my printer to work. It’s an HP Color LaserJet 8550 and it worked fine prior to the upgrade. I can’t find any driver updates to install. Any suggestions?

Topic: Hardware
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jimlynch
Vote Up (14)

You can check the HP support site to see if they add a driver for Windows 8 at some point:

http://h20566.www2.hp.com/portal/site/hpsc/

kreiley
Vote Up (12)

Sorry, but according to HP that printer is not supported by Windows 8, and there is no driver available, which would explain your difficulty in finding one. You will either have to get a new printer or stick with Windows 7. 

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