Why won’t HP Laserjet 8550 printer work after Windows 8 upgrade?

jluppino

I upgraded from Windows 7 to Windows 8, and now I can’t get my printer to work. It’s an HP Color LaserJet 8550 and it worked fine prior to the upgrade. I can’t find any driver updates to install. Any suggestions?

Topic: Hardware
Answer this Question

Answers

2 total
jimlynch
Vote Up (14)

You can check the HP support site to see if they add a driver for Windows 8 at some point:

http://h20566.www2.hp.com/portal/site/hpsc/

kreiley
Vote Up (12)

Sorry, but according to HP that printer is not supported by Windows 8, and there is no driver available, which would explain your difficulty in finding one. You will either have to get a new printer or stick with Windows 7. 

Ask a question

Join Now or Sign In to ask a question.
Big price cuts could help goose sales, which are in a slump.
Generic Android tablets with 7-inch screens and quad-core chips that deliver decent performance could soon sell for under US$35.
Hewlett-Packard reported a slight uptick in revenue for the second calendar quarter as its PC sales increased again.
Emphasis on budget: All three systems are priced well below $500.
Samsung is moving deeper into e-book and multimedia sales with Barnes & Noble, with which it jointly built a custom Nook tablet that's available now for US$179.
Scientists at Northeastern University are using nanotechnology to find an effective treatment for the Ebola virus, which has killed more than 1,200 people, and sickened even more.
Using a tablet to make a phone call may sound unorthodox. But in Asia's emerging markets, vendors are increasingly shipping 7-inch tablets with voice call functions, according to research firm IDC.
It's not surprising that former Microsoft CEO Steve Ballmer abruptly gave up his board seat some six months after leaving the top job, and the move should help cement the regime and strategy of his successor Satya Nadella, according to several industry observers.
Rivals dish up some fear, uncertainty, and doubt in an effort to poach IBM System x users.
'I have become very busy' since leaving Microsoft, Ballmer says in a letter to CEO Satya Nadella