Is nearshoring a worthwhile option for cutting company IT expenses?
lsmall 3 years ago
The past decade many companies have tried outsourcing their IT needs to India with a variety of levels of success. The largest barriers seem to be differences in culture and language which may be responsible for holding back companies from pushing forward with these plans. Is nearshoring (to Canada or Mexico) a better alternative? I've had good success with technical support calls to AT&T (Newfoundland call center) and Telvista's call centers near San Diego appear to be growing due to corporate demand. Would you consider nearshoring your IT support needs?
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