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Customer experience experts share their tips on how businesses can keep customers happy and coming back for more.
This year's proxy season has come to a close, and after digging through regulatory filings, 10 highlights stand out in our analysis of 62 tech CEOs' compensation.
Former Microsoft CEO Steve Ballmer's 'devices and services' strategy may be in tatters, discarded by his successor, Satya Nadella, but Ballmer must be smiling all the way to the bank.
Ecommerce, Web analytics and design experts share their tips on how to tell if your Web or ecommerce site needs fixing and how to improve it.
The troubles at the Department of Veterans Affairs are in part the result of the failure to set up a system of electronic health records (EHR), former Defense Secretary Robert Gates said on Tuesday.
The U.S. Social Security Administration has spent nearly US$300 million on a software system for processing disability claims that still isn't finished and has delivered limited useful functionality, according to an independent report on the project.
Forced into an arranged marriage of sorts, the CIO and CMO are trying their best to make things work. Still, disagreements arise. One out of four CIOs believe CMOs lack the vision to anticipate new digital channels, while many CMOs say CIOs lack the urgency needed to respond to shifting market conditions.
Hewlett-Packard is betting $50 million that its customers will find value in the Hadoop data processing platform, by investing in Hadoop distributor Hortonworks.
The Census Bureau reports that only 26% of people with any type of four-year STEM degree are working in a STEM field. For those with a degree specifically in computer, math or statistics, the figure is 49%, nearly the same for engineering degrees. What happens to the other STEM trained workers?
Google, Microsoft and Yahoo are meeting with European data protection authorities Thursday to discuss how to implement a recent ruling that gives people the right to have personal information excluded from search results.
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