Best remote support tool

rhager

Any suggestions on a good remote support tool? Any free options?

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7 total
sandeepseeram
Vote Up (15)

Network Remote Support: try "n-able"

http://www.n-able.com/

 

 

Sandeep Seeram

sandeepseeram
Vote Up (14)

Network Remote Support: try "n-able"

http://www.n-able.com/

 

 

Sandeep Seeram

sandeepseeram
Vote Up (14)

1. Team Viewer

2. Remote Zilla

3. GotoAssist

 

Sandeep Seeram

 

ostinek
Vote Up (13)

Hi all, I found free tool, quite good ( have some basic functions): http://4websupport.com . It has less functions that others, but what is important - it's free. http://4websupport.com/api.html they have also API - interested is that it can be integrated with any web based system - via Iframes. You can create new ticket / message simply by request via iframe - so you can put iframe window inside your system's (for example) order page, you will be able to communicate with customers inside your system. Hope it will be useful.

rickyaliasgar
Vote Up (12)

Quality remote support tools can never be free though. However, you can try using gosupportnow remote access service. It is easy to use and costs only $19.95 / month. 

rickyaliasgar
Vote Up (12)

Quality remote support tools can never be free though. However, you can try using gosupportnow remote access service. It is easy to use and costs only $19.95 / month. 

jimlynch
Vote Up (11)

You might want to check out this comparison of remote desktop software:

https://en.wikipedia.org/wiki/Comparison_of_remote_desktop_software

There's quite a bit of information there, some of which you might find helpful.

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