How to resolve limited connectivity error on Windows 7 laptop?


When connecting my personal laptop, which is running Windows 7, to my office’s wireless network I keep getting a “limited connectivity error”. I can connect fine at home. What can I do to resolve this?

Topic: Networking
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4 total
Vote Up (11)

I would check a few things. Make sure your laptop’s wireless network card is set to automatically receive an IP address. If not, clear your current IP and DNS settings and let them be set automatically. Also make sure that the latest drivers for your wireless network card are installed. 


If that doesn’t work, check to make sure that you wireless card supports the transmit mode used by the router (802.11b, 802.11c, 802.11n). If it doesn’t, the wireless mode on the router would need to be changed. Also, check to see if MAC address filtering is enabled on the router and add your laptop if necessary. Other than that, about all you can do is make sure the firmware is up to date on the router. There is a chance that your laptop’s wireless card in incompatible with the router. 

Vote Up (10)

This thread might be of help to you:

Dr. Rose
Vote Up (8)

I suggest to perform these steps to troubleshoot the issue:1) Temporary disable firewall and antivirus on your PC2) Reinstall or update your NIC driver.3) Disable IPV64) Check the NETBIOS of TCP/IP is enable or not5) Furthermore, you can go to computer management\device manger, select Network adapters and press view\show hidden devices, remove all unnecessary network drivers.

Vote Up (7)

Make your sure that whether your office wifi connection requires ip address or not ? You can check this by following steps:


1) open control panel > Network and internet > network and sharing center > change adapter settings(topright) >  right click on Wireless network connection > properties > double click on IPV4 


You can either put the IP address as provided by your office IPS or you may remove it , in case it doesn't require.


Hope it works !! :)

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