What would cause a printer on a network to spool, but then drop documents from the queue without printing?

SilverHawk

I added a printer to my office network that is made up of all Windows 7 machines, but I can not get it to print documents. They spool up fine, then just disappear from the queue without anything happening with one odd exception, they will print from notepad. The printer works fine, and it shows up on the network, so I assume it is something about the network setup that is causing the issue. Any ideas?

Topic: Networking
Answer this Question

Answers

2 total
jluppino
Vote Up (7)

 

I experienced a similar issue a year or so ago.  It sounds like you need to add the printer as a local printer.  Just go into you "Devices and Printers" folder, choose add printer, and add local printer.  

I'm sure it goes without saying, but as the other poster suggested, make sure that you have downloaded the up to date drivers from the printer manufacturer. 

 

http://windows7forums.com/windows-7-networking/1768-network-printer-adde...

 

jimlynch
Vote Up (8)

I'd check to make sure you have the latest printer drivers installed. You may also want to check the manufacturer's support area on their site. See if there's a discussion forum there as well, if you're having this problem then others have probably encountered it and you may find a solution in their posts.

Ask a question

Join Now or Sign In to ask a question.
The mobile industry's efforts to convince lawmakers that self-regulation alone is the best way to address growing concerns over privacy-invading mobile applications appears to be running into some headwind.
Salesforce.com is to acquire Clipboard, a Web clipping and sharing service, and is closing down the service.
Box has acquired Crocodoc in a move to significantly improve the way documents are rendered for viewing on its enterprise storage and file sharing service.
Not everything on YouTube is free any more. The video-sharing website will now charge users a monthly fee to view certain content offered through subscription channels, the Google-owned site announced Thursday.
With the backing of its new parent company, Yammer more than tripled its revenue year on year in the quarter that ended in March.
Google Glass developers and early adopters should be getting a software upgrade within the next week that adds tweaks to Google+, Gmail and search.
Samsung has built several different Galaxy S4 smartphones, including a U.S. version running a Snapdragon processor that requires an extra image processor to enable heavily promoted user functions such as eye-movement recognition.
The U.S. Federal Communications Commission has taken a major step toward helping more airlines offer in-cabin wireless broadband, with the agency voting Thursday to explore using new spectrum for air-to-ground broadband service.
Facebook has attracted "just about" 1 million downloads of its Home application in its first month of availability.
Facebook reportedly is in talks to buy a popular Israeli-based crowd-sourced mapping and traffic app.
Join us:
Facebook

Twitter

Pinterest

Tumblr

LinkedIn

Google+