What would cause a printer on a network to spool, but then drop documents from the queue without printing?
I added a printer to my office network that is made up of all Windows 7 machines, but I can not get it to print documents. They spool up fine, then just disappear from the queue without anything happening with one odd exception, they will print from notepad. The printer works fine, and it shows up on the network, so I assume it is something about the network setup that is causing the issue. Any ideas?
Answers
I'd check to make sure you have the latest printer drivers installed. You may also want to check the manufacturer's support area on their site. See if there's a discussion forum there as well, if you're having this problem then others have probably encountered it and you may find a solution in their posts.
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I experienced a similar issue a year or so ago. It sounds like you need to add the printer as a local printer. Just go into you "Devices and Printers" folder, choose add printer, and add local printer.
I'm sure it goes without saying, but as the other poster suggested, make sure that you have downloaded the up to date drivers from the printer manufacturer.
http://windows7forums.com/windows-7-networking/1768-network-printer-adde...