I've been a subscriber for months. Why dop the slideshows never work?

Topic: Offbeat
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Vote Up (13)

I’m not sure what is causing the problem for you. Maybe an adblocker or similar browser extension is causing issues? I have noticed an occasional hiccup on some sites, including large ones such as IT World or Wired, when using Chrome. I have switched over to Firefox (or closed and restarted my Chrome browser) when this has happened to me. Not the most elegant solution, but it worked for me.  

Vote Up (12)

Are you using an older version of Internet Explorer by any chance? IE6 and IE7, for example, aren't supported by our slideshow tool.

Any other information you can give us about your setup, like what browser you're using and what device you're accessing the site from, will help us troubleshoot.

Also, can you explain what you mean by "don't work"? Do they not load at all or are you unable to move from slide to slide?

Amy Bennett
Managing Editor, ITworld

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