Tiles in Windows 8 do not work


Hi, about two weeks ago we discovered that the live tiles on our HP Envy tablet are no longer working. This was found when we tried to update to Win 8.1 and the Store App would not open at all. I have been on numerous forums trying to find a solution to this problem and after trying almost everything, the problem is still there. Please help and please do not ask me to go to the Store App and update it because it does not work. We have AVG for our security program and I don't think it has anything to do with that. Thank you for your help!

Answer this Question


2 total
Vote Up (9)

You might also want to contact HP support and ask them if they are aware of this. They might have a fix coming.


Vote Up (7)

I know that there can be some driver issues with upgrading the HP Envy to Windows 8.1, so I would try to update all of your drivers through Device Manager. Try uninstalling AVG to see if it makes a difference. I have an older laptop that slows down to the point of unusability when AVG is installed. If that doesn’t help, I would probably just revert to Windows 8.

Ask a question

Join Now or Sign In to ask a question.
Look to Vista for how Redmond will treat Windows 8 as it moves on to the next bright, shiny OS.
As with previous versions of OS X, it's not difficult to create a bootable installer drive from the Yosemite beta installer, though the processes have changed slightly since Mavericks.
If you've leapt aboard the beta without thinking carefully about what this would mean for day-to-day use, and you now wish you had Mavericks (OS X 10.9) back, we're here to help.
A new model of the Raspberry Pi is out, but it's not Raspberry Pi 2
Microsoft seems on the brink of announcing a major enhancement to its operating system lines, namely merging them into a single OS that could bring big benefits for corporate users.
Apple has "inadvertently admitted" to creating a "backdoor" in iOS, according to a post by a forensics scientist, iOS author and ex-hacker.
Financial results are oh-so boring, but Microsoft's latest quarterly results hid a surprising number of juicy tidbits
Given that this marks the first time a major new version of OS X has been available to users before it's actually released (not counting the original Mac OS X Public Beta), you likely have questions. We've got answers.
Parallels Access 2.0 is a remote-access app that lets you view and control your Mac or Windows machine from any iOS device. You can connect either over a local network, or (as long as both machines are connected to the Internet) over the Internet.
The humble lockscreen is about to become the most important interface on your smartphone, says columnist Mike Elgan.
Join us: