TMobile Sidekick freezes all the time


We have to take the back off, remove the battery and put everything back probably 3 - 5 times a day. It just locks up and stops. This method always works but is a pain. Phone works great otherwise. No dialog boxes to warn her of impending shut down. Thanks,    It's a Samsung Sidekick SGH-T839 running 2.2.1 version firmware.

Answer this Question


2 total
Vote Up (11)

I suggest contacting TMobile, you shouldn't have to go through all of that. It sounds very frustrating. Hopefully, the customer support people could give you some ideas about what might be wrong with it. There's no point in having a phone that makes you do that so often each day.

Vote Up (11)

I think the best option is a factory reset.  It's kind of a pain, but that is most likely to solve the problem.  Before you go that route, remove all the widgets you can; sometimes widgets can cause problems.  Just make sure to back up everything, then go into "settings" and find "factory data reset" (I think that is is under "privacy settings" in 2.2).  This will revert the device to the way it shipped from the factory.  Your wife will have to go through set-up again and reinstall all the apps from Google Play.  If that doesn't do it, I would start looking for a new phone.  

Ask a question

Join Now or Sign In to ask a question.
Parallels Access 2.0 is a remote-access app that lets you view and control your Mac or Windows machine from any iOS device. You can connect either over a local network, or (as long as both machines are connected to the Internet) over the Internet.
The humble lockscreen is about to become the most important interface on your smartphone, says columnist Mike Elgan.
Google engineers have begun working on a fix for a months-old Chrome bug that drains Windows' laptop batteries, a move triggered by a story on Forbes' website.
It could take Microsoft a year to lay off the 18,000 workers it plans to cut, a drawn-out morale-busting process criticized by both labor experts and industry analysts.
Microsoft's future will be less devoted to its Windows operating system as it continues to push into mobile and cloud services, CEO Satya Nadella said, using his keynote speech at the Worldwide Partner Conference to talk about where the company is headed.
Apple's certainly no stranger to accusations of location tracking, but the latest allegations come from what may be a surprising source: China's state-sponsored media. As reported by the Wall Street Journal over the weekend, China Central Television called the iPhone a "national security concern," suggesting that it could even compromise "state secrets" if the device is being used by Chinese state officials. On Monday, Apple responded to the charges.
Tablets may be all the rage, but there's a significant turf war brewing in the U.S. PC market. Between January and May, Chromebook sales to U.S. businesses and other large institutions rose by more than 250 percent compared to the same time last year, according to a new report from market research firm NPD Group.
But Wzor acknowledges that the case prompted move to go underground and break off communication with sources.
A non-programming profession which writes a lot of code looks at which languages can solve its problems the fastest
Microsoft's messy mobile strategy and incompatible platforms have frustrated would-be app developers. Can Universal Apps stop the rot?

White Papers & Webcasts

See more White Papers | Webcasts

Join us: