Why won't Windows 8 apps launch?

Tags: Windows 8
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20 total
Vote Up (29)

Hi Spencer,

It could be a number of things. Please see this article, I suspect it will have the fix you need to get the apps working in Windows 8.

Fix: Metro Tiles are not responding in Windows 8

"After the Windows 8 Developers Preview most of the Windows enthusiasts are testing out the pre-beta build. One of the most common issues most of them have encountered, is when you try to click on a Metro tile nothing happens i.e. it won’t open any application. In this article I’ll suggest you few tips that would help resolve this problem."

Vote Up (18)

This link worked for me,




Vote Up (16)

I have the same problem on my Windows 8 computer. The Windows 8 Apps won't Open at all and I can't use WIndows Store to doenload any apps. I have re-searching the internet and find the solution 


worked for me. Finally the problem had been sovled and everything works fine.

Vote Up (16)

In my case, I did cntrl+alt+delete and in the task manager I found too many apps running in the background so I cancelled them and I was able to launch the windows 8 apps again from my desktop.

Marco Luis Manzo
Vote Up (14)

Soory i dont have an answer...but i am having trouble with this as well. I have already Uninstalled Kaspersky 2013 and rebooted as well as double checking my screen resolution and user account settings. They both are set properly, 1080p res with Default UAS.After rebooting i half expected my apps to work agian, but they didnt. task manager has a bunch of programs and proccesses running in the background, but i dont like ending too many of those tasks. does anyone have any advice on how to correct this? they were launching just fine last week.


May not be necessary but i know every little bit of info helps.

Lenovo Z500 15.6" running Windows 8 64 bit

1 TB HDD - 8 GB RAM - Intell i7 3250M (Dual Core Model) - Intel HD Graphics 400


It came with McAfee preinstalled/ that ran out of trial time so i uninstalled it and replaced it with Kaspersky IS 2013. I just uninstalled Kaspersky 30 minutes ago and no change in opening apps.




Vote Up (14)

Kaspersky Internet Security 2013 was the issue. I uninstalled it, reboot Windows 8, and I can now launch pretty much all of my Windows 8 apps. Thanks for the tip! :-)

Vote Up (12)





Jeremy Norton
Vote Up (12)

I had the same problem and figured it out.  Are you using a GMail address as your account? If so, WIndows Store apps won't work.  You have to use a hotmail addressas your accountor anything that Microsoft owns, like a 'Live' account.  But Gmail email address won't work for you account when trying to download or update apps in the Windows Store on Windows 8. 

Vote Up (12)

Here is a solution which worked for me.

Go on start menu

Go into the store, the only app which opens

go in top right corner and click updates

install all updates


apps work



if this alone does not work, instead of doing a refresh

avast users, try to disable protection to see if that helps

open default programs and set all defaults back to microsoft

clear the store cache

finally if all else fails find an app troubleshooter to try and identify the problem



have a good feeling the updates thing will work for most of you tho lol xD


Christopher King
Vote Up (11)

I figured out how to make these apps work.  Set up your computer with windows 8 as a local profile.  DON"T LOG INTO WINDOWS LIVE.


Best way to start is reset your computer back to factory new.  Once complete go through the setup procedures and set up your use account as a local profile.  DO NOT SIGN INTO WINDOWS LIVE.  I don't know why this works but it does.  Better than the previous suggestions.  Once your computer is set up go into the PC Setting, User and link it to microsoft live.  Check and make sure your apps work, they did for me.  And move on. 

I tried everything I could find online.  It was strange that a local profile would work with the apps so I started over again and tried it.  Hopefully this helps everyone, Good Luck.

Brian Jensen
Vote Up (11)

Try this: http://support.kaspersky.com/8763


I found that when I opened an app, that failed it showed up in the Applications Activity as a html/htm file e.g. default.html or people.htm. Those entries where marked as untrusted, I then right clicked it, and changed it to trusted and that solved the problem. But notice that different app can create different files, and these has to be changed to trusted to work properly. :-)

Brian Jensen

Forgot to mention, this line is VERY important: view information about all installed applications, in the upper-left corner of the window select All from the drop-down list.   If this is not performed, you cannot see which file is causing the trouble.   To sum up: open the app that fails to load -> open KIS 2013 -> find Applications Activity -> Chose ALL from dropdown menu -> Find the html/htm file -> Right click and change it to trusted.
Khanh Linh Lam
Vote Up (10)

well for my i Refresh my laptop and after that it works just fine........ soo you can try  go into PC Setting -> General and scroll down to refresh :) hope this helps 

Jorge Ovalles
Vote Up (10)

Hermano, me canse de escribir con personal de microsoft, de leer los enlaces de posibles soluciones y jamás revisaron logs, ni visor de eventos. Pero bueno he aqui la unica solucion para el problema de las app de la interfaz metro o tiles o como le quieran llamar. Ejmplo: Mail, photos, calendar, people, etc , etc, etc.

para la ejecución de estas aplicaciones (me baso en mi apreciación, no tengo certificados, ni soy soporte de microsoft) es necesario que el usuario de sistema ALL APPLICATION PACKAGE realice una serie de procedimientos, entre estos escribir en la carpeta de PACKAGE del usuario que ejecuta, alli guarda logs. Pero, siempre hay un “pero”, no tiene permiso. simplemente damos permiso al usuario ALL APPLICATION PACKAGE a la ruta:


El tipo de permiso, a tu discrecion yo recomiendo utilizar la regla del mínimo privilegio posible.

Carolina Perez

Hola Jorge, tengo el mismo problema. Pero no se como dar permiso a la ruta que dices. Me podrias explicar como escribir en la carpeta de Package? No se mucho de computadoras. Gracias y saludos
Vote Up (10)

we found numerous reasons for apps not working or not responding for example .net framework not being turned on in windows feature to a security software blocking them. here is a direct link that explains all the possible reasons for your apps not working or not responding http://tools.atechmate.com/windows8apps.html

Brian Mefford
Vote Up (10)

I was having this same problem. I could not open ANY app. It would act like it was opening and then immediately close. This happened right after installing Avast Anti-virus. After uninstalling Avast, all of my apps open like they should. I hope this helps someone else having this problem.

Vote Up (10)

The answer in my case is much simpler, just install the windows updates that MS released, there are 4 of them.

Vote Up (9)

My system is a Sony Vaio running Win8 64 bit.  I had issues after reinstalling Win8 after a MoBo replacement.  The apps wouldn't open and other downloaded programs like Desktop Skype and Messenger would install but would not work properly.  After several calls with Sony (I used the direct line not the 800 number and the service was awesome), and escalating the call past the guys that answer the phones, The tech asked me how I uninstalled the Kapersky Antivirus software that came with the laptop.  I said I deleted it from the programs list.  He downloaded the Kapersky uninstall tool from their website and removed kapersky completely from my system.  Restarted the system and all the apps opened again and worked.  I know it won't work for everyone but none of the other responses worked for me .  

Khanh Linh Lam
Vote Up (9)

well for my i Refresh my laptop and after that it works just fine........ soo you can try  go into PC Setting -> General and scroll down to refresh :) hope this helps 

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