How Kelly Services manages risk in the cloud

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Kelly Services Inc., a Troy, Mich., provider of workforce services, has launched a number of cloud computing initiatives -- for applications such as customer relationship management and messaging and collaboration. CSO contributor Bob Violino recently interviewed Rosie Rivel, senior manager of IT global risk and compliance at Kelly, regarding risk and the cloud.

Also see: The cloud security survival guide

CSO: What do you consider the most important risk management issues related to the cloud?

Rivel: From a broad perspective it is important for organizations to recognize that the ownership of the risk still resides within, and it is essential to quickly identify and assess the different engagement [models] for cloud services so that the organization can create a risk management framework that addresses these security and risk issues.

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