WinPhone update to fix update, breaks Windows Phones

Attempt to fix update creates ironically circular conflict

Microsoft's late-to-the-party, not-as-bad-as-it-could-be Windows Phone 7 took a hit today as some users report a routine update shut the units down.

Microsoft announced the update, along with a note that it was designed to improve the update process itself.


The problem locks up some Samsung Omnia 7s, forcing a restart and rollback "and reportedly bricks others."

The update wasn't the anxiously awaited <ironic>NoDo</ironic> or Mango versions, one of which will add cut-and-paste capability, and the other that will add Internet Explorer 9.

No fix from Microsoft yet, but some theories place the blame on either developer versions or 64-bit versions of the Zune software.

Windows Phone updates come using either Zune software or the Windows Phone 7 Connector for Mac.

It's probably not a big problem, or even one that's very widespread. But messing up the update you use to fix your update process is not the best way to catch up to competitors who have leads as long as iPhone and Android devices do.

Kevin Fogarty writes about enterprise IT for ITworld. Follow him on Twitter @KevinFogarty.

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