Hosted MS CRM: No Big Threat

Destination CRM – Microsoft is taking steps to become a full-service CRM vendors by partnering with Surebridge, a midtier application services provider (ASP). The deal requires users to buy their own CRM licenses from Microsoft, and then host them on Surebridge resources for a $99 per user per month commitment. Analysts doubt that this online version of Microsoft's CRM module will impact other ASP's business.

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