Being Human - A Natural Inhibitor to BPM Adoption?

Recently I posted on how an itterative approach to BPM development and implementation can deliver incremental business value. This approach is very tightly aligned with that of change management in an organisation.

In my experience, the challenge faced by both IT and Business is the age old one of “if there is no immediate problem to be solved, don’t try and fix something that is not broken”. No matter how tempting it is to introduce change, if the immediate problem and the benefits are not well understood an existing/potential project tends to turn into a cycle of continual recalculation and justification rather than a vehicle for ongoing delivering success that can be built upon in future.

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